Overview
Requests gives admins one place to manage every HR request. Configure request types globally, adjust them per entity, and set up multi-level approval chains so requests route to the right people every time.
What's released
✈️ Business Trip Requests
Team members submit trip requests through a structured form. The request routes to the manager for budget approval, then HR for logistics coordination.
What's included:
- Destination, travel dates, and purpose
- Budget breakdown (flights, accommodation, meals, other)
- Document uploads (passport, invitation letters, receipts)
AI validates on submission: checks passport expiry, detects visa requirements, finds existing valid visas to provide context to the request.
📄 Document Requests
Team members can request the following directly from Requests:
- Salary Certificate (standard and bank-specific formats)
- NOC (No Objection Certificate): travel, visa, embassy, general
- Employment Verification Letter
Admin sets up each request type once by uploading an existing template or choosing a Cercli pre-built template. Before submitting, team members preview the generated document to confirm details are correct.
📝 General Requests
For anything that doesn't fit a specific request type. Team members describe what they need and HR handles it through the same ticketing system. Everything stays tracked in one place.
🔔 Notifications
Automated notifications at every step: request submitted, approval required, and request resolved with document download link.
Who Benefits
- Team Members: Submit all HR requests in one place. Track status without contacting HR. Download approved documents directly.
- HR Admins: All requests in one queue. Documents auto-generated. Time-to-resolution tracked. No more Slack or email chasing.
- Managers: Pending approvals in one view. One-click approve or reject with context included.
